Shipping & Delivery Policy

Last Updated: 01/09/2026

1. Nature of Services

Adynix Media (OPC) Private Limited is a digital services company. We do NOT ship physical products. All our services and deliverables are digital in nature and are delivered electronically. This policy outlines how we deliver our digital services and the associated timelines.

2. Delivery Methods

Our digital deliverables are provided through the following methods:

(a) Email: Reports, documents, invoices, proposals, and smaller deliverables sent to your registered email address.
(b) Cloud Storage: Large files, brand assets, design files, and project folders shared via secure cloud links (Google Drive, Dropbox, or similar platforms).
(c) Project Management Tools: Milestone updates and deliverables shared via project management platforms (Trello, Asana, Notion, or similar tools) as applicable.
(d) Direct Deployment: Websites and web applications deployed directly to your designated hosting server or domain.
(e) Platform Access: Social media content, ad campaigns, and marketing materials published directly on your authorized platforms and accounts.
(f) Secure File Transfer: For sensitive or large files, we may use SFTP or other secure file transfer methods.

3. Delivery Timelines

Estimated timelines are communicated in the project proposal, quotation, or agreement before work begins.
Timelines may vary based on the scope and complexity of the project.
We strive to meet all agreed deadlines. However, delays may occur due to: client feedback response time, scope changes or additional requirements, technical complexities, third-party platform issues, force majeure events.
If we anticipate a delay from our end, we will inform you promptly with a revised timeline.
Delays caused by the client (late feedback, delayed content/access, scope changes) may result in extended timelines and are not the Company's responsibility.

4. Revision & Redelivery

Revisions are provided as per the terms specified in your service agreement or proposal.
Additional revisions beyond the agreed scope may incur extra charges.
Redelivery of corrected/updated files will be done within 3-5 business days of receiving your revision request (unless otherwise specified).

5. Failed or Delayed Delivery

If you do not receive a deliverable within the expected timeframe:

Check your email spam/junk folder for any missed communications.
Verify that your cloud storage/email has sufficient space.
Contact us at support@adynixmedia.com with your project details.
We will investigate and redeliver within 2 business days of being notified.

6. Acceptance of Deliverables

Upon receiving deliverables, you have 7 business days to review and raise any concerns.
If no feedback is received within this period, the deliverables will be deemed accepted.
Post-acceptance changes will be treated as new work and may be subject to additional charges.

7. No Physical Shipping

We reiterate that as a digital services company, we do not offer physical shipping of any kind. All transactions are for digital services and are delivered electronically as described above.

8. Contact Us

If you have any questions regarding the delivery of your project or services, contact us:

Adynix Media (OPC) Private Limited

support@adynixmedia.com
+91 92420 97709
Registered Office: Pumlia (Sevagram), Chakdaha, Nadia, West Bengal – 741222, India